Shipping + Policies - Fancy That Design House & Co.

Shipping + Policies

Thank you for shopping with Fancy That Design House & Co.
Quality product and customer service is our priority and we are happy you are here!

Shipping
All ready to ship items will be processed and shipped within 2-3 business days from order date. We ship USPS, Standard First Class which typically takes 3-5 business days from date of shipment. Any custom, made to order pieces will take longer and production/shipping timing will be communicated as we work with you.
Please double check your shipping address prior to checkout. Depending on your payment, shipping addresses often pop up automatically and orders will be shipped to the address provided on your order. If this is an incorrect address, it is likely the package will be returned. In which case, another shipping fee will have to be charged to reship the package for a second time through the postal service.

 

Returns & Exchanges
We do not accept standard returns or exchanges, but if you receive a defective or damaged product, please contact us immediately. Once we verify with photos that there is indeed a defect or damage we will replace your product (if it is in stock). Inventory can change quickly so if it is not in stock, we will work with you to either refund or find a replacement - we are here to help you and we appreciate your support of the shop!

 

 

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